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Library's collection Library's IT development CancelGiving directives in a restaurant is a common situation. The directives
usually occur in the conversation between the superior and the subordinates.
However, they sometimes do not realize when they make directives to each other.
Moreover, since the writer is interested in women language, the writer only chose
the female supervisor and waitresses in the restaurant as her subjects so that she
could analyze the speech features in the restaurant especially in giving directives.
The writer used Lakoff?s theory of women language to analyze the speech
features and the theory of types of directives by Ervin-Tripp (1976) to analyze the
types of directives. In addition, the writer also used Holmes? theory about social
factors and dimension. The writer classified utterances that contained directives
and speech features in one sentence. The result showed that both superior and
subordinates used almost all types of directives and speech features. The
differences were the superior did not use permission directive and the
subordinates did not use need statement as their types of directives. Even though
Lakoff proposed ten types of women?s language, only five speech features
occurred in their utterances. Finally, the writer found that the social factors and
social dimension (the status and solidarity) between them affected the way the
talked.