A Training material: solution to help front office staffers and attract more customers for Ibis Surabaya City Center Hotel

Author

• Esterina, Fransisca Vina

Additional Author(s)

-

Publisher

Surabaya: Faculty of Letters English Department Petra Christian University, 2015

Language

English

ISBN

-

Series

Thesis No. 02012107/ING/2015

Subject(s)

• BUSINESS COMMUNICATION
• ENGLISH LANGUAGE-BUSINESS ENGLISH (HOTEL)
• ENGLISH LANGUAGE-BUSINESS ENGLISH (HOTEL STAFF)
• CUSTOMER SERVICES-TRAINING OF

Notes

• Appendix: p. 26-83

. Bibliography: p. 25.

Abstract

-

Physical Dimension

Number of Page(s)

viii, 83 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00858/15	(T) ING 2107	-	Unavailable : Removed