Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Apology strategies used by airline officers in handling problems with passengers

Author
  • Maitimu, Natalia Gabriella Y.
Additional Author(s)
-
Publisher
Surabaya: Faculty of Letters English Department Petra Christian University, 2016
Language
English
ISBN
-
Series
Thesis No. 02012146/ING/2016
Subject(s)
  • SOCIOLINGUISTICS
Notes
  • Appendix: p. 63-113
. Bibliography: p. 62.
Abstract
-
Physical Dimension
Number of Page(s)
x, 113 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00973/16(T) ING 2146Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
The domains of the language use of the residents of kampongs Jagalan, Petemon, and Karang Menjangan surabaya based on age, sex, and education
A study of utterances produced by a babysitter in talking to an Indonesian Chinese descent baby in Surabaya
Sociolinguistics
A study of request used by Chinese Indonesian female employers to their younger and older female servants
Conversational opening on greetings expressed by English Department students in Petra Christian University to other students and lecturers
Directives and responses produced by the main characters found in the film The Devil Wears Prada
A sociolinguistic study on speech styles of drug television commercials
A sociolinguistic study on giving compliments among Americans and Indonesians based on status and gender differences