Analisa pengaruh employee engagement terhadap customer satisfaction dengan kinerja karyawan sebagai variabel intervening pada Artotel hotel Surabaya

Author

• Mayanastasia, Gabriel

Additional Author(s)

• Lay, Andi W. S.

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010714/MAN/2017

Subject(s)

• HOTELS-CONSUMER SATISFACTION
• HOTELS-MANAGEMENT
• HOTELS-PERSONNEL MANAGEMENT

Notes

• Appendix: p. 59-74

. Bibliography: p. 55-58 .

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 74 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02520/17	(T) MAN 33-0714	Library - 8th Floor	Unavailable : Removed