Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh employee engagement terhadap customer satisfaction dengan kinerja karyawan sebagai variabel intervening pada Artotel hotel Surabaya

Author
  • Mayanastasia, Gabriel
Additional Author(s)
  • Lay, Andi W. S.
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010714/MAN/2017
Subject(s)
  • HOTELS-CONSUMER SATISFACTION
  • HOTELS-MANAGEMENT
  • HOTELS-PERSONNEL MANAGEMENT
Notes
  • Appendix: p. 59-74
. Bibliography: p. 55-58 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 74 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02520/17(T) MAN 33-0714Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh perbedaan kompensasi yang diberikan oleh hotel jw marriott surabaya terhadap motivasi, kinerja dan team work karyawan tetap dan karyawan tidak tetap di business center
Analisis pengaruh karakteristik pekerjaan dan karakteristik individu terhadap kepuasan kerja karyawan food and beverages di Novotel Surabaya Hotel and Suites
Analisa kepuasan komunikasi organisasi terhadap kinerja karyawan di hotel Yello Surabaya
Pengaruh penghargaan, keamanan kerja, rekan kerja, dan pemimpin terhadap semangat kerja karyawan hotel novotel Surabaya
Management of environment-friendly inn in Ubud tourism resort
Pengaruh organizational citizenship behavior terhadap kinerja karyawan dan kepuasan konsumen di Hotel Sheraton Surabaya
Enhancing and maintaining the performance standards for achieving and maintaining green key certification. A case study in housekeeping department of Stenden University Hotel
Analisa servant leadership terhadap organizational citizenship behavior (OCB) melalui kepuasan kerja karyawan di Hotel Bumi Surabaya