HBR guide to performance management : communicate frequently diagnose problems motivate employees

Author

Additional Author(s)

-

Publisher

Massachusetts: Harvard Business Review, 2017

Language

English

ISBN

9781633692787

Series

Harvard business review guides

Subject(s)

• EMPLOYEES-RATING OF
• PERFORMANCE-MANAGEMENT

Notes

. Bibliography: p. 229-235. Index: p. 237-244

Abstract

Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding―and falling short―is a pivotal part of ensuring you have the right talent to meet organizational objectives.
In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Managementprovides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.
You'll learn to:
• Set clear employee goals that align with company objectives
• Monitor progress and check in regularly
• Close performance gaps
• Understand when to use performance analytics
• Create opportunities for growth, tailored to the individual
• Overcome and avoid burnout on your team

Physical Dimension

Number of Page(s)

x, 244 p.

Dimension

23 cm.

Other Desc.

-

Summary / Review / Table of Content

Introduction: Performance management for a new age of work --
Section 1. Goal setting: The characteristics of effective goals: Make them clear and specific, achievable but challenging --
Define employee goals --
and decide how they're measured, fit the needs of the individual and the organization --
Collaborate with your employee to create a plan for moving forward : steps to accomplishing objectives and adjusting as necessary --
Section 2. Ongoing performance management : Assessing performance isn't a one-time event : note good and bad work, and identify root cause --
Make a habit of providing feedback : discuss your observations with your employee --
Coach your employee to close performance gaps : ask questions to help them solve problems and master new skills --
How to keep your employees motivated : recognize good work and encourage progress --
Section 3. Developing employees : Understand your employee's wants and needs : know what your direct report aspires to --
Expand your employee's skillsets : basic tactics to learn new areas of expertise --
Craft a development plan : define a specific path for future growth --
How to develop someone who's struggling : good performers aren't the only ones who need to grow --
Section 4. Formal performance reviews : The case against (and for) annual appraisals : how companies are changing the way they look at reviews --
Assess performance, but reconsider ratings : take an individualized approach --
How to conduct the review conversation : tips and tricks for a productive discussion --
Define new goals for the new year : adjust objectives for continued growth --
Section 5. Tough topics: Responding to the steady worker : what to do with your stalwarts --
Preventing burnout on your team : make sure your people aren't running out of steam --
Managing performance of remote employees : from giving feedback to annual appraisals.

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01080/18	658.3128 Hbr	Library - 7th Floor	Available