Creating a balanced scorecard for a financial services organization

Author

• Makhijani, Naresh

Additional Author(s)

• Creelman, James

Publisher

Singapore: John Wiley & Sons Ltd, 2015

Language

English

ISBN

9781119199274

Series

Subject(s)

• FINANCIAL RISK MANAGEMENT
• FINANCIAL SERVICES INDUSTRY

Notes

. .

Abstract

Designed to help financial services organizations build and implement the strategic management framework known as the balanced scorecard, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to ensure accountability, transparency, and risk management in your enterprise. The financial crisis revealed the many shortcomings of the industry, but with this book in hand you can make the most of the mistakes of the past to build a better, stronger business that balances both short- and long-term goals.
Rich in the latest theoretical thinking and incorporating case studies that show the balanced scorecard system in action, the book covers both financial and non-financial performance perspectives in one comprehensive volume. Written by two leading practitioners with years of real-life experience, the book is the definitive step-by-step guide to implementing the balanced scorecard throughout your organization, aligning your whole business with your strategic goals.
• Includes everything you need to improve performance transparency, accountability, governance procedures, risk management, and more for financial services organizations of any kind
• Packed with expert advice and case studies that show the ideas presented in action
• Written by leading experts who have successfully implemented the balanced scorecard system in their own companies

Physical Dimension

Number of Page(s)

1 online resource (xv,239 p.)

Dimension

-

Other Desc.

-

Summary / Review / Table of Content

Cover;
Title Page;
Copyright;
Dedication;
Introduction;
Chapter 1: The Curse of Living in "Interesting Times," The Credit Crunch, and Other Challenges;
Executive Summary;
Introduction;
The Impact of the Credit Crunch;
Deregulation, Globalization, and Technology;
The Collapse of Customer Loyalty;
Scorecard Pioneers;
Other Scorecard-Using Financial Services Companies;
Conclusion;
Chapter 2: Describing the Balanced Scorecard;
Executive Summary;
Introduction;
The Scorecard's Origins;
A Balanced Measurement System;
The Emergence of the Strategy Map;
The Strategy-Focused Organization.

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00384/19	332.1068 Mak C	Online !	Available