The SAGE handbook of conflict communication : integrating theory, research, and practice 2nd ed.

Author

Additional Author(s)

• Oetzel, John G.,
• Ting-Toomey, Stella,

Publisher

Thousand Oaks, California: Sage Publication , Inc., 2013

Language

English

ISBN

9781452281988

Series

Subject(s)

• COMMUNICATION IN THE SOCIAL SCIENCES
• CONFLICT MANAGEMENT
• SOCIAL CONFLICT

Notes

• Includes bibliographical references and index.
• Previous edition issued in print: 2006

. .

Abstract

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.

Physical Dimension

Number of Page(s)

1 online resource (xiii, 898 pages)

Dimension

-

Other Desc.

-

Summary / Review / Table of Content

Definitions and approaches to conflict and communication / Linda L. Putnam --
Quantitative methods for conflict communication research, with special reference to culture / Edward L. Fink, Deborah A. Cai, & Qi Wang --
Conflict, emotion, and communication / Laura K. Guerrero & Angela G. La Valley --
Social cognition approaches to understanding interpersonal conflict and communication / Michael E. Roloff & Courtney Waite Miller --
Conflict in dating and marital relationships / John P. Caughlin & Anita Vangelisti --
Family conflict communication / Ascan Koerner & Mary Anne Fitzpatrick --
Managing conflict in a competent manner : a mindful look at events that matter / Daniel J. Canary & Sandra J. Lakey --
Managing interpersonal conflict : the mediation promise / William A. Donohue --
Conflict resolution education : issues, answers and directions / Tricia S. Jones --
Perspectives on workgroup conflict and communication / Marshall Scott Poole & Johny Garner --
Individual and interactive processes in organizational conflict / Anne Maydan Nicotera & Laura Kathleen Dorsey --
Work/life conflict / Erika L. Kirby, Stacey M. Wieland, & Chad McBride --
Managing organizational conflicts / David B. Lipsky & Ronald L. Seeber --
Moral conflict / Stephen Littlejohn --
Environmental conflict communication / Tarla Rai Peterson & Rebecca Royer Franks --
the emerging field of crisis/hostage negotiation : a communication-based perspective / Randall R. Rogan & Mitchell G. Hammer --
Managing racial/ethnic conflict for community building / Wallace Warfield --
Critical approaches to community conflict in developing countries : a case study of India / Krishna Kandath --
Dialogue, conflict, and community / J. Kevin Barge --
Historical, political, and spiritual factors for conflict : understand conflict perspectives and communication in the Muslim world, China, Colombia, and South Africa / John G. Oetzel, Bibiana Arcos, Phola Mabizela, Michael Weinman, & Qin Zhang --
Interracial and interethnic conflict and communication in the United States / Mark P. Orbe & Melodi A. Everett --
Media and international conflict / Eytan Gilboa --
Building peace in divided societies : the role of intergroup dialogue / Benjamin J. Broome & Ann-Sofi Jakobsson Hatay --
International/intercultural conflict resolution training / Susan W. Coleman & Ellen Raider --
Explaining intercultural conflict : promising approaches and future directions / Stella Ting-Toomey & Jiro Takai --
Conflict communication in contexts : a social ecological perspective / John G. Oetzel, Stella Ting-Toomey, & Susana Rinderle.

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00905/19	303.6 Con	Online !	Available