The soft side of knowledge management in health institutions

Author

• Johannessen, Jon-Arild

Additional Author(s)

-

Publisher

Bingley, U.K: Emerald Group Publishing Limited, 2021

Language

English

ISBN

9781801179263

Series

Emerald points

Subject(s)

• HOSPITALS--ADMINISTRATION
• KNOWLEDGE MANAGEMENT
• MEDICAL INFORMATICS

Notes

. . Includes index

Abstract

Why are hospitals so difficult to manage? It is agreed that cost-effectiveness is important, but knowledge-effectiveness is as equally essential as knowledge, skills and attitudes are the most critical competence factors in hospitals. Managing, controlling, and communicating knowledge within social systems, from the management perspective, as well as integrating information processes, vision, goals and altering the course which the system is leading can help ease the task of hospital management. The innovative contribution of The Soft Side of Knowledge Management in Health Institutions lies in its exploration of how a knowledge perspective and knowledge-effectiveness can contribute to improving hospital leadership and organisation from a continuous-change perspective. Focused on knowledge management, information, communication, organizational learning, tacit knowledge, and negotiations within hospitals, the lessons and insights in this volume will appeal to both researchers and hospital managers alike.
Request sent to owner.

Physical Dimension

Number of Page(s)

1 online resource (144 p.)

Dimension

-

Other Desc.

-

Summary / Review / Table of Content

Chapter 1. Introduction to the history of hospital leadership --
Chapter 2. Management philosophies in hospitals --
Chapter 3. The knowledge-effectiveness perspective --
Chapter 4. Value creation processes in hospitals --
Chapter 5. Technology, innovation and tacit knowledge in hospitals --
Chapter 6. Organizational learning in hospitals --
Chapter 7. Conflict resolution in hospitals.

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01186/21	610.6 Joh S	Online !	Available