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Hug your haters : how to embrace complaints and keep your customers
Author
Baer, Jay
Additional Author(s)
-
Publisher
New York: Portfolio/Penguin, 2016
Language
English
ISBN
9781101980676
Series
Subject(s)
CONSUMER COMPLAINTS
CUSTOMER RELATIONS
MARKETING
Notes
. Bibliography: p. 185-207. Index: p. 209-219
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 222 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01414/21
658.812 Bae H
Library - 7th Floor
Available
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