World's best bank : A strategic guide to digital transformation

Author

• Speculand, Robin

Additional Author(s)

-

Publisher

Singapore : ‎Bridges Business Consultancy Int Pte Ltd, 2021

Language

English

ISBN

9811809194

Series

Subject(s)

• BANKS AND BANKING--DATA PROCESSING
• BANKS AND BANKING--TECHNOLOGICAL INNOVATIONS
• DBS BANK

Notes

• Please contact library staf for borrowing kindle device

. .

Abstract

Discover how to transform from a traditional to a digitally driven organization based on DBS Bank, which has been recognized by Harvard as one of the top ten digital transformations of the last decade and as the world's best bank by the most prestigious banking awards.
World’s Best Bank provides you a strategic guide to leveraging digitalization and create better experiences for your customers. It’s based on unique and exclusive interviews of DBS C-suite conducted in person by the author.
This book tells how DBS Bank transformed from a traditional bank to the world’s best bank by making banking invisible by leveraging technology. In this inspirational journey of the weaving of customer insights, business needs and technology opportunities, you will discover hard-won insights, proven practices, provocative questions and relevant anecdotes you can apply in guiding your own digital journey.
World’s Best Bank describes how DBS, under the stewardship of CEO Piyush Gupta, adopted three strategic waves over 11 years. This journey reveals how the bank leveraged new technologies, became customer-obsessed and transformed its company culture.

Physical Dimension

Number of Page(s)

1 online resource (226 p.)

Dimension

-

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00104/22	332.1095957 Spe W	Kindle	Available