Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Penilaian kinerja dan kualitas layanan di bank perkreditan rakyat 'x"

Author
  • Wijaya, Monika
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010896/IND/2004
Subject(s)
  • TOTAL QUALITY MANAGEMENT
  • MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Notes
  • Appendix: p. 194 - 311
Bibliography: 192 - 193
Abstract
-
Physical Dimension
Number of Page(s)
xx, 311 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01576/05(T) - 658.562 Wij PLibrary - 8th FloorAvailable

Similar Collection

by author or subject
The six sigma black belt handbook
Implementing total quality
Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland
Pengaruh leadership style terhadap learning organization dan quality management untuk meningkatkan firm performance (Studi pada perusahaan sektor manufaktur di Surabaya)
Analisis total quality management terhadap organizational performance melalui job satisfaction dan employee engagement pada perusahaan manufacture di Surabaya
Pengukuran kerja, penerapan pengendalian kualitas dan peningkatan kapasitas produksi di PT. Golden Footwear Indotama
Kontribusi manajemen kualitas terhadap kualitas produk dan kinerja manufaktur
Quality in action