Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Penilaian kinerja dan kualitas layanan di bank perkreditan rakyat 'x"
Author
Wijaya, Monika
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010896/IND/2004
Subject(s)
TOTAL QUALITY MANAGEMENT
MALCOLM BALDRIGE NATIONAL QUALITY AWARD
Notes
Appendix: p. 194 - 311
Bibliography: 192 - 193
Abstract
-
Physical Dimension
Number of Page(s)
xx, 311 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01576/05
(T) - 658.562 Wij P
Library - 8th Floor
Available
Similar Collection
by author or subject
Perancangan pengukuran kinerja bank 'X' dengan menggunakan kriteria malcolm baldrige national quality award
Pemodelan quality culture dan organizational climate pada perusahaan kontraktor
Peningkatan performa metode kerja adm pro msp pricing pada PT Toyota Motor Manufacturing Indonesia
Perancangan sistem manajemen mutu iso 9001:2000 Jurusan Teknik Industri Universitas Kristen Petra
Analisa pengaruh total quality management terhadap keunggulan bersaing dan kinerja perusahaan
Quality management in hospitality industry
The Development of quality management toward customer value creation
Dampak peranan konsultan, komitmen manajemen, dan user controller terhadap kinerja perusahaan melalui implementasi TQM