Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Delivering quality guest service
Author
Additional Author(s)
Wilks, Bob
Kammerer, Eric
Publisher
Michigan: Educational Institute American Hotel & Motel Association, 1993
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
Videocassette
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 VCD
Dimension
4,75 inch
Other Desc.
[21 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00972/06
VCD 647.940684 Del
Library - 5th Floor/ AV
Available
Similar Collection
by author or subject
Hospitality strategic management
Process improvement using mtm-uas analysis at switch assembly line in schneider electric Indonesia Ltd.
Evaluasi pengendalian kualitas tentang produk tray (baki) pada PT Brother Silver Products Indonesia di Surabaya
Hotel and motel management and operations
Perancangan dan implementasi sistem manajemen mutu berdasarkan ISO 9001:2000 di PT. Primabox Adiperkasa
Peningkatan jaminan kualitas di PT X
Perancangan 5s di area produksi PT X
Sparkling Surabaya