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Delivering quality guest service
Author
Additional Author(s)
Wilks, Bob
Kammerer, Eric
Publisher
Michigan: Educational Institute American Hotel & Motel Association, 1993
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
Videocassette
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 VCD
Dimension
4,75 inch
Other Desc.
[21 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00972/06
VCD 647.940684 Del
Library - 5th Floor/ AV
Available
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