Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland
Author
Sindhunata, Maria Cicilia
Additional Author(s)
Windarto, Christian Helmy
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010225/HTL/2005
Subject(s)
HOTEL MANAGEMENT
RESTAURANT MANAGEMENT
TOTAL QUALITY MANAGEMENT
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 120 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00871/06
(T) - 647.95068 Sin I
-
Unavailable : Removed
Similar Collection
by author or subject
Strategi bersaing dan penentuan posisi ice cream De Boliva di kalangan pesaing yang menjual ice cream di Surabaya
Hotel snackbar
Quality analysis of clay to biscuit using failure mode and effect analysis at PT Doulton
Analisis kepuasan business travelers terhadap kualitas layanan hotel bintang empat di Surabaya
Analisa faktor-faktor yang mempengaruhi pemberian tip oleh pelanggan asing pada metode self-service di Starbucks Coffee Discovery Mall-Bali dan metode table service di The Wave Coffee Bar-Bali
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya
Total quality management
Implementing total quality management