Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland

Author
  • Sindhunata, Maria Cicilia
Additional Author(s)
  • Windarto, Christian Helmy
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010225/HTL/2005
Subject(s)
  • HOTEL MANAGEMENT
  • RESTAURANT MANAGEMENT
  • TOTAL QUALITY MANAGEMENT
Notes
  • Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 120 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00871/06(T) - 647.95068 Sin I-Unavailable : Removed

Similar Collection

by author or subject
Tahap-tahap penerapan manajemen mutu terpadu pada industri daur ulang plastik "Modern Plastik" di Sepanjang
Analisa pengaruh kompensasi keuangan dan non keungan terhadap prestasi kerja karyawan di Hotel Ayana Resort and Spa, Bali
Pendokumentasian work instruction dan standard operating procedure pada departemen produksi NCR dalam rangka persiapan awal penerapan ISO 9001:2000 serta penerapan SR di perusahaan "X"
Analisa faktor-faktor yang mempengaruhi pemberian tip oleh pelanggan asing pada metode self-service di Starbucks Coffee Discovery Mall-Bali dan metode table service di The Wave Coffee Bar-Bali
Analisa perilaku proses keputusan pembelian konsumen antara repeated booker untuk organisasi profit dan nonprofit yang menggunakan fasilitas banquet di hotel X di Surabaya
Garden ice counter
Analyzing the effectiveness of promotion, including the using of "spaarkaart" towards the customer loyalty in the oriental swan restaurant's take-out counter Soesterberg, the Netherlands
Total quality management