Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland
Author
Sindhunata, Maria Cicilia
Additional Author(s)
Windarto, Christian Helmy
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010225/HTL/2005
Subject(s)
HOTEL MANAGEMENT
RESTAURANT MANAGEMENT
TOTAL QUALITY MANAGEMENT
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 120 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00871/06
(T) - 647.95068 Sin I
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa faktor-faktor penentu terjadinya brand switching terhadap coffeehouses di plaza Tunjungan Surabaya dengan metode structural equation modelling
Komitmen manajemen puncak dan keterlibatan manajemen menengah dengan moderasi sertifikasi dalam keberhasilan implementasi sistem manajemen mutu
Total quality management text with cases
Analisa pengaruh faktor kepuasan kerja terhadap komitmen organisasi karyawan Hotel Novotel Surabaya
Perancangan iso 9002 sebagai sistem manajemen mutu di PT. Indoplast Megah Kamasindah
Upaya peningkatan kemampuan analisa masalah melalui implementasi tools fishbone diagram di PT E-T-A Indonesia
Total quality management of institutions for higher education in Asia
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya