Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland

Author

• Sindhunata, Maria Cicilia

Additional Author(s)

• Windarto, Christian Helmy

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010225/HTL/2005

Subject(s)

• HOTEL MANAGEMENT
• RESTAURANT MANAGEMENT
• TOTAL QUALITY MANAGEMENT

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 120 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00871/06	(T) - 647.95068 Sin I	-	Unavailable : Removed