Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Front office operations and management
Author
Ismail, Ahmed
Additional Author(s)
-
Publisher
Albany, New York: Thomson Delmar-Learning, 2002
Language
English
ISBN
0766823431
Series
-
Subject(s)
HOTEL MANAGEMENT
HOTEL FRONT DESK PERSONNEL-MANAGEMENT
Notes
Glossary: p. 337 - 348
Index: p. 349 - 355
Abstract
-
Physical Dimension
Number of Page(s)
xix, 355 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03008/07
- 647.94068 Ism F
Library - 7th Floor
Available
Similar Collection
by author or subject
Catering sales and convention services
Analisa proses seleksi penerimaan calon mahasiswa baru terhadap standar kriteria mahasiswa program manajemen perhotelan universitas kristen Petra Surabaya
LKP: Shangri-La hotel Surabaya
Case studies in rooms operations and management
Implementasi yield management di hotel skala kecil dan menengah di Surabaya: investigasi mengenai hambatan dan faktor keberhasilan
Spirit of hospitality featuring delivering quality guest service
Pengaruh pengetahuan korean cuisine terhadap keputusan pembelian di restoran Korea di kalangan masyarakat Surabaya
Pengaruh budaya perusahaan terhadap motivasi kerja karyawan front office department hotel JW Marriot Surabaya