Analisa kualitas pelayanan sogo department store galaxi mall extension Surabaya dengan menggunakan metode servqual

Author

• Weliem, Robby

Additional Author(s)

• Sutejo, Adella Novianti

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2008

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010047/TLM/2008

Subject(s)

• MARKETING RESEARCH
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 49 - 77

Bibliography: p. 47 - 48

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 77 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00590/08	(T) - 658.834 Wel A	Library - 8th Floor	Unavailable : Removed