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Customer service intelligence : perspectives for human resources and training

Author
  • Wagen, Lynn Van Der
Additional Author(s)
-
Publisher
Amsterdam: Elsevier , 2008
Language
English
ISBN
9780750681902
Series
-
Subject(s)
  • EMPLOYEES-TRAINING OF
  • CUSTOMER SERVICES-TRAINING OF
  • BUSINESS EDUCATION (INTERNSHIP)
Notes
  • Appendix: p. 165 - 184
Bibliography. Index: p. 185 - 187
Abstract
-
Physical Dimension
Number of Page(s)
xx, 187 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01411/08658.3124 Wag CLibrary - 7th FloorAvailable

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