Analisis harapan dan persepsi karyawan sebagai internal customer terhadap kinerja manajerial starbucks coffee plaza tunjungan Surabaya berdasarkan pada dimensi serv*or

Author

• Susanti, Felly

Additional Author(s)

• Sunaryo

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01010384/HTL/2008

Subject(s)

• CONSUMERS-PREFERENCES
• PERSONNEL MANAGEMENT

Notes

• Appendix: p. 70 - 108

Bibliography: p. 67 - 69

Abstract

-

Physical Dimension

Number of Page(s)

xxiv, 108 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03129/08	(T) - 658.3 Sus A	Library - 8th Floor	Unavailable : Removed