Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality dan perceived value terhadap kepuasan dan loyalititas pelanggan studi kasus: j.co donuts & coffee di Surabaya

Author
  • Tasidjawa, Merlin
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.36010034/MAN/2009
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING RESEARCH
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 58 - 81
Bibliography: p. 57
Abstract
-
Physical Dimension
Number of Page(s)
x, 81 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00733/09(T) - 658.834 Tas P-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh marketing mix dan brand image terhadap customer satisfaction customer loyalty di restoran X Surabaya
Matabaru peneletian perpustakaan
Marketing management
Youngster.co.id: segmentation, targeting, and positioning
Pengaruh analisis brand experience - commitment terhadap brand loyaly pada pengguna Apple Iphone di Surabaya
Creating effective marketing plan
Formulasi strategi repositioning chicco swalayan dari chicco baby shop menjadi pasar swalayan
Analisa pengaruh brand image terhadap customer loyalty dengan customer satisfaction sebagai mediator pada The Dreamland Luxury Villas and SPA, Bali