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Tingkat kepuasan dan perilaku melakukan complaint mahasiswa di kantin Universitas Kristen Petra
Author
Hanni W, Michael
Additional Author(s)
Susanto, Melina
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.33010021/MAN/2009
Subject(s)
CONSUMERS-RESEARCH
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
Notes
Appendix: p. 83 - 121
Bibliography: p. 81 - 82
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 121 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01109/09
(T) - 658.8342 Han T
Library - 8th Floor
Unavailable : Removed
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