Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis pengaruh relationship marketing terhadap kepuasan konsumen pada restoran cepat saji Kentucky Fried Chicken (KFC) di Surabaya
Author
Thio, Dewi
Additional Author(s)
Silvera T.A.N
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010088/MAN/2010
Subject(s)
RESTAURANTS MANAGEMENT
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
MARKETING-MANAGEMENT
Notes
Appendix : p. 71 - 89
Bibliography : p. 69 - 70
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 89 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02132/10
(T) 647.95068834 Thi A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Peran iklan terhadap sikap dan perilaku konsumen
Analisa kepuasan konsumen pemakai jasa kereta api JS-950 Argo Bromo terhadap fasilitas dan pelayanan yang diperoleh
Destination branding "Surabaya as a city of business" (brand communication)
Pengaruh employee satisfaction terhadap profitability pada hotel berbintang tiga di Surabaya
Analisa gap antara tingkat kepuasan dan tingkat harapan pada sistem take away Gelare Cafe Galaxy Mall melalui tangibles, reliability, responsiveness, assurances, dan emphaty
Analisis brand image Lottemart Wholesale Waru-Sidoarjo dan pengaruhnya terhadap minat beli
Analisa perilaku konsumen dalam pengambilan keputusan pembelian di Kartika Pujasera Surabaya (Manyar Kertoarjo)
Analisa kepuasan pengunjung Restoran Javana