Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa efektivitas pemberian 'Customer Delight Program' terhadap motivasi kerja karyawan di Shrangri-La Hotel Surabaya

Author
  • Hermansyah, Rocky
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010107/MAN/2010
Subject(s)
  • HOTEL MANAGEMENT
  • EMPLOYEE MOTIVATION
  • HOTELS-PERSONNEL MANAGEMENT
Notes
  • Appendix : p. 57 - 69
Bibliography : p. 56
Abstract
-
Physical Dimension
Number of Page(s)
xii, 69 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04122/10(T) 647.940683 Her A-Unavailable : Removed

Similar Collection

by author or subject
Peranan motivasi dan pelatihan kerja terhadap produktivitas kerja karyawan di PT Supra Aspindo Jaya di Surabaya
LKP: Sangnok resort Chonan city, Chungnam South Korea product departement and service department
Analisa pengaruh perbedaan kompensasi yang diberikan oleh hotel jw marriott surabaya terhadap motivasi, kinerja dan team work karyawan tetap dan karyawan tidak tetap di business center
Analisa sistem pengadaan air bersih di food and beverages department, hotel shangri-la Surabaya
Analisa kinerja karyawan berlatar belakang pendidikan S1 non perhotelan dengan karyawan berlatar belakang pendidikan D3 perhotelan di bagian food and beverage service Surabaya di plaza hotel
Analisis faktor faktor yang mempengaruhi loyalitas pelanggan Es Krim Zangrandi
Analisa persepsi glass ceiling pada grup hotel Accor di Surabaya
Hotel front office management