Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis hubungan complaint, sikap pelanggan dan persepsi pelanggan terhadap peningkatan kinerja karyawan di Hotel Mercure Grand Mirama Surabaya

Author
  • Shantika, Tika
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010218/MAN/2011
Subject(s)
  • HOTELS-PERSONNEL MANAGEMENT
  • HOTEL MANAGEMENT
Notes
  • Appendix : p. 61 - 93
Bibliography : p. 59 - 60
Abstract
-
Physical Dimension
Number of Page(s)
xxx, 93 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02927/11(T) 647.940683 Sha A-Unavailable : Removed

Similar Collection

by author or subject
Analisis menu engineering pada produk red wine, white wine, rose wine dan champagne untuk memaksimalkan tingkat penjualan wine di Sheraton Surabaya Hotel & Towers periode April-September 2003
Analisa pengaruh employee engagement terhadap kinerja karyawan dan turnover intention di hotel D'Season Surabaya
Managing hotels effectively
Pengaruh service value fron office terhadap terjadinya repeat customer pada hotel Kartika Wijaya di Batu-Malang
Analisa pengaruh faktor lingkungan, organisasi dan individu terhadap stres kerja karyawan Departemen Food and Beverage hotel Novotel Surabaya
Analisa pengaruh relationship marketing terhadap kepuasan konsumen di Moi Garden Hakka Chinese Restaurant
How to control labor (part-timer) cost by determining labor productivity at ni hao wok and cuisine restaurant
Analisis pengaruh gaya kepemimpinan terhadap kepuasan kerja karyawan di Hotel Royal Senyiur, Prigen