Be our guest : basic english for hotel staff

Author

• Adamson, Donald

Additional Author(s)

-

Publisher

New York: Prentice-Hall, 1992

Language

English

ISBN

0130628948

Series

Subject(s)

• ENGLISH LANGUAGE-CONVERSATION AND PHRASE BOOKS (FOR RESTAURANTS AND HOTEL PERSONNEL)
• ENGLISH LANGUAGE-STUDY AND TEACHING

Notes

• Cassette

. .

Abstract

A 12-unit course in basic English for trainee employees in the hotel business. It focuses on the types of conversations which typically occur between hotel employees and hotel guests. The course is designed for students with a slight knowledge of English. A separately-purchasable cassette is available. The course is organized in modular units and is topic-based. It concentrates on listening and speaking as these are the skills needed by hotel employees.

Physical Dimension

Number of Page(s)

ix, 144 p.

Dimension

24

Other Desc.

ill.

Summary / Review / Table of Content

Some hotel types and locations; what do we have today?; hotel jobs and departments; room types; room items, housekeeping, complaints; room rates; reservations; check-in; using the telephone; messages; answering inquiries about services; check-out; do you know your hotel?; your hotel career; information gap - student B; tapescript; answer key; main verb forms used - examples; words and phrases.

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01293/95	428.01 Ada B	Library - 7th Floor	Available