Penelitian tentang karakteristik kualitas layanan beberapa sektor industri layanan menggunakan acuan servqual

Author

• Silia, Wenny

Additional Author(s)

-

Publisher

Surabaya: 1999

Language

Indonesian

ISBN

-

Series

Tugas akhir no. 219/TI-45/1999

Subject(s)

• MANUFACTURES-QUALITY CONTROL
• TOTAL QUALITY MANAGEMENT

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

x, 39 p.

Dimension

30 cm

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02988/99	(T) 658.562 Sil P	Library - 8th Floor	Unavailable : Removed
2.	02989/99	(T) 658.562 Sil P	-	Unavailable : Removed