Analisa kualitas pelayanan PT. AXA Life Indonesia dilihat dari lima dimensi pelayanan pada cabang Surabaya- Imanuel (studi kasus terhadap 56 nasabah)

Author

• Tjoputera, Evelyn

Additional Author(s)

• Wongsosaputro, Fenny

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2001

Language

Indonesian

ISBN

-

Series

Tugas akhir No. 1530/EM/2001

Subject(s)

-

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

vi, 108 p.

Dimension

30 cm

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03698/01	(T) 658.562 Tjo A	-	Unavailable : Lost
2.	03700/01	(T) 658.562 Tjo A	-	Unavailable : Removed