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Library's collection Library's IT development CancelRefusal is one language function that is
considered an act which by its nature threatens
someone's positive face. Many linguists believe that
certain social factors, such as sex, ethnicity,
status, or age, affect the way people express
language functions. Therefore, the writer was
interested in analyzing how sellers at Pasar Atom of
different sex and ethnicity express their refusal.
The writer wanted to see the different strategies
they used, in expressing refusal.
In conducting this research, the writer used
qualitative approach in order to gain a more
holistic picture of the way male and female Javanese
and Chinese Indonesian sellers express their refusal
to interlocutors. The data were collected by
directly getting involved as a buyer and using a
hidden tape recorder in order to get the
conversations being recorded easily and naturally.
The data then were analyzed by identifying and
classifying according to Leslie M.Beebe's and
T.Takahashi's classification.
The findings of the study show that male and
female Javanese and Chinese sellers mostly used
direct refusal strategies. On the other hand, the
respondents also used indirect refusal strategies
like giving reason, convincing, requesting, offering
alternative, self defense, regretting, promising,
giving positive opinion, and joking, when expressing
refusal to the buyers. The greatest difference
between Chinese and Javanese sellers occurred in the
use of giving reason. Meanwhile, female and male
sellers had differences in their use of requesting,
positive opinion, and self defense.
The thesis writer then concluded that as far as
the research is concerned, people of different sex
and ethnicity do have differences in their use of
language, in particular in their way of expressing
refusal.