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Library's collection Library's IT development CancelHotel-Villa Ciputra Golf is one of Ciputra Golf & Family Club Surabaya
product divisions. As a union, Ciputra Golf & Family Club subordinates four of
its product divisions, and five functional departments. By adapting this structure,
the operation of Hotel-Villa Ciputra Golf becomes disorganized. How
disorganized? There are performance and control ambiguities.
The writer wishes to find the causal factors behind those ambiguities. This
is a Comparative Study or Comparative Research, as the writer searches for the
answer about the cause and effect of a situation by looking and analyzing factors
for the causes or the emergence of disorganized operation.
From the research, the causal factors of those ambiguities are no strong
coordination or communication (which is needed in its structure), and fewer
supportive technological tools. Meanwhile, this mis-coordination and
miscommunication have always been realized. Apparently, the structure that
Ciputra Golf & Family Club adapts has some error.
The ambiguities happen from very few cooperation between the
departments, and the cooperation seems hard to implement because, there is a
slight mistake in the structure.
The writer in the end, recommends a structure that is not too different with
the present structure. Because of the slight mistake in the structure, the writer only
fixes the inappropriate mistake. The writer places two departments which are
closely related, under Hotel-Villa Ciputra Golf division.