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Library's collection Library's IT development CancelThis thesis is the study of apology strategies and the similarities and/or
the differences of the types of apology strategies used by the female and the male
students. It consists of 20 female and 20 male students of the English Department
as my respondents. The purposes of the study are to find out the first three most
dominant types of apology strategies used by the female and the male students of
the English Department of Petra Christian University and the similarities and/or
the differences of those first three most dominant types of apology strategies used
by the female and the male students. The theory applied is the apology strategies
by Ogiermann (2009). I constructed my own Discourse Completion Test (DCT)
questionnaire consisting of 10 simulated classroom situations. The quantitative
approach was used in this study. The finding revealed that the first three most
dominant types of strategies used by the female and the male students were
expression of regret, acceptance of responsibility and justification. The similarities
and/or the differences of the three most dominant types of apology between the
female and the male students were found in the percentage use of apology
strategies. Expression of regret was used 52.8% by the female students and 47%
by the male students. The female students used 53.3% and the male students used
46.6% in acceptance of responsibility. Justification was used 52.7% by the female
and 47.3% by the male students. Both of them used the same three types of
apology strategies because they still reflected Indonesian ways of thinking related
to the principles of the use of apologies in Indonesian. For that reason, the female
and the male students tend to use the same types of apology strategies, although
their percentages are only slightly different.