Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh kualitas layanan terhadap loyalitas konsumen Hotel Asia di Surabaya

-

Creator(s)
  • (31496194) HENDRIK WIBOWO
  • (31496306) DARWIN KWANTITA
Contributor(s)
  • Soekarno → Advisor 1
  • Sugiono Sugiharto → Examination Committee 1
Publisher
Universitas Kristen Petra; 2003
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 02011666/MAN/2003; Hendrik Wibowo (31496194), Darwin Kwantita (31496306)
Subject(s)
  • HOTELS-MARKETING MANAGEMENT
File(s)

Similar Collection

by creator, contributor, or subject
Analisa retail mix terhadap kepuasan pelanggan di Toko 39 Semarang
Handphone rental
Analisa pengaruh faktor satisfaction, perceived quality, perceived value, dan trust terhadap loyalitas pelanggan hotel bintang lima di Surabaya
Analisa persepsi konsumen terhadap komunikasi nonverbal resepsionis hotel bintang lima di Surabaya
Analisa persepsi konsumen terhadap ekuitas merek di Hotel “X” Surabaya
Analisis pengaruh marketing mix (produk, harga, promosi, lokasi) terhadap minat beli konsumen pada Guest House di Surabaya
Analisa GAP antara harapan dan persepsi konsumen hotel terhadap dimensi website traveloka.com
Analisa persepsi konsumen terhadap harga, kualitas produk, dan suasana di Kafe My Kopi-O