Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Services marketing : people, technology, strategy
Author
Lovelock, Christopher
Additional Author(s)
-
Publisher
Boston, MA: Pearson Education Limited, 2011
Language
English
ISBN
9780273756064
Series
Subject(s)
MARKETING
MARKETING SERVICES
Notes
Glossary: p. 618 - 624
. Bibliography. Index: p. 626 - 648
Abstract
-
Physical Dimension
Number of Page(s)
648 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02175/13
658.8 Lov S
Library - 7th Floor
Available
Similar Collection
by author or subject
Services marketing
Strategi pemasaran produk MCB PT E-T-A Indonesia
Make millions marketing
The art of marketing
Customer obsession
Creative strategy and the business of design
Upaya marketing communication PT. Indosat East Java regional office Surabaya dalam mempersuasi publik eksternal untuk bergabung dalam frontliner mentari matrix, im3 club (FMC)
The correlation study of service quality improvement and advertising toward the room sales of garden palace hotel