Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Services marketing : people, technology, strategy
Author
Lovelock, Christopher
Additional Author(s)
-
Publisher
Boston, MA: Pearson Education Limited, 2011
Language
English
ISBN
9780273756064
Series
Subject(s)
MARKETING
MARKETING SERVICES
Notes
Glossary: p. 618 - 624
. Bibliography. Index: p. 626 - 648
Abstract
-
Physical Dimension
Number of Page(s)
648 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02175/13
658.8 Lov S
Library - 7th Floor
Available
Similar Collection
by author or subject
Marketing and the bottom line
Online brands communities
Penentuan faktor yang mempengaruhi loyalitas pelanggan pada sebuah kartu GSM
Managing product portfolio
It's all about customers
Pelaporan perluasan segmentasi pasar melalui strategi line extension management pada la partie event organizer Surabaya
Customer obsession
Principles of marketing