Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh kepuasan kerja terhadap kualitas layanan melalui kinerja karyawan Fave Hotel MEX Surabaya
Author
Jossuha, Yunita Irene
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010414/MAN/2013
Subject(s)
HOTELS-MANAGEMENT
HOTELS-PERSONNEL MANAGEMENT
Notes
Appendix: p. 66 - 80
. Bibliography: p. 62 - 65 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 80 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00061/14
(T) 647.94068 Jos P
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh motivasi komplain konsumen dan perilaku komplain konsumen terhadap expectation of service recovery hotel bintang 4 Surabaya
Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja karyawan pada Hotel Budget di Surabaya
Faktor bauran pemasaran yang berkontribusi bagi konsumen dalam memilih budget hotel di Indonesia
Analisa minat masyarakat Surabaya dalam melakukan online booking hotel berdasarkan TAM ( Technology Acceptance Model)
Analisa pengaruh kepuasan financial benefit, social benefit, dan structural ties membership card terhadap loyalitas pelanggan hotel bintang 3 di Surabaya
Pengaruh proses staffing terhadap kinerja karyawan di mandarin oriental, hotel majapahit, surabaya
Pengaruh leader member exchange terhadap kinerja karyawan di hotel X Surabaya
Analisa pengaruh customer experience quality terhadap customer satisfaction di hotel bintang 3 Surabaya