Sikap pelanggan mengenai program CRM "Return Guest Program" di Surabaya Plaza Hotel

Author

• Tan, Liana Elviyanti

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ilmu Komunikasi Program Studi Ilmu Komunikasi UK Petra, 2013

Language

Indonesian

ISBN

-

Series

Skripsi No. 10010860/KOM/2013

Subject(s)

• COMMUNICATION
• CRM (CUSTOMER RELATIONSHIP MANAGEMENT)

Notes

• Appendix: p. 101 - 154

. Bibliography: p. 98 - 100 .

Abstract

-

Physical Dimension

Number of Page(s)

xii, 154 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00170/14	(T) 302.2 Tan S	-	Unavailable : Removed