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Pengaruh logistics service quality terhadap customer retention dengan customer satisfaction sebagai variabel intervening di PT. Satria Putra Perkasa
Author
Carolina, Hilda
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020592/MAN/2017
Subject(s)
BUSINESS LOGISTICS MANAGEMENT
CONSUMER SATISFACTION
CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
QUALITY OF SERVICE
Notes
Appendix: p. 69-87
. Bibliography: p. 67-68.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 87 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02417/17
(T) MAN 36-0592
Library - 8th Floor
Unavailable : Removed
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