Pengaruh logistics service quality terhadap customer retention dengan customer satisfaction sebagai variabel intervening di PT. Satria Putra Perkasa

Author

• Carolina, Hilda

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020592/MAN/2017

Subject(s)

• BUSINESS LOGISTICS MANAGEMENT
• CONSUMER SATISFACTION
• CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
• QUALITY OF SERVICE

Notes

• Appendix: p. 69-87

. Bibliography: p. 67-68.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 87 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02417/17	(T) MAN 36-0592	Library - 8th Floor	Unavailable : Removed