Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa faktor pembentuk kualitas layanan di Starbucks Surabaya

Author
  • Tanujaya, Jimmy
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020410/MAN/2013
Subject(s)
  • QUALITY OF SERVICE
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 67 - 72
. Bibliography: p. 65 - 66.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 72 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00008/14(T) 658.8 Tan ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa model bisnis pada restoran Paparia kitchen menggunakan business model canvas
Analisis ad-creativity internal consumer response dan purchase intention pada iklan TV Ardiles "Flash Mom"
Analisa pengaruh market orientation terhadap customer loyalty dengan perceived quality dan customer experience sebagai variabel perantara serta brand reputation sebagai variabel intervening di English First Surabaya
Pengelolaan dan pengembangan usaha distribusi makanan ringan pada CV. Timur Jaya Raya di Lombok Nusa Tenggara Barat
Implementasi in store promotion dalam meningkatkan store financial perfomance pada CV. Gaya Sepeda Indonesia
Pengaruh service quality terhadap customer satisfaction di Coffee Bean Galaxy Mall Surabaya
Analisa experiential marketing terhadap loyalitas konsumen dengan variabel perantara di Ciputra Waterpark Surabaya
Marketing management