Analisa pengaruh faktor-faktor service quality terhadap customer satisfaction di Restoran Mr. Pancake Surabaya

Author

• Iskandar, Boston Surya

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020413/MAN/2013

Subject(s)

• MARKETING-MANAGEMENT
• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• RESTAURANT MANAGEMENT-QUALITY CONTROL
• RESTAURANT-QUALITY CONTROL
• MARKETING RESEARCH

Notes

• Appendix: p. 65 - 86

. Bibliography: p. 62 - 64.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 86 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03376/13	(T) 658.8343 Isk A	Library - 8th Floor	Unavailable : Removed