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Analisa pengaruh faktor-faktor service quality terhadap customer satisfaction di Restoran Mr. Pancake Surabaya

Author
  • Iskandar, Boston Surya
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020413/MAN/2013
Subject(s)
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • QUALITY OF SERVICE
  • RESTAURANT MANAGEMENT-QUALITY CONTROL
  • RESTAURANT-QUALITY CONTROL
  • MARKETING RESEARCH
Notes
  • Appendix: p. 65 - 86
. Bibliography: p. 62 - 64.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 86 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03376/13(T) 658.8343 Isk ALibrary - 8th FloorUnavailable : Removed

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