Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh visitor experience terhadap customer satisfaction dan customer loyalty pada "Suroboyo Night Carnival Market"

Author
  • Gunawan, Felicia
Additional Author(s)
  • Gerungan, Febrie
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010642/MAN/2017
Subject(s)
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • MARKETING RESEARCH
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 73-112
. Bibliography: p. 69-72 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 112 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01065/17(T) MAN 33-0642Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh product quality terhadap brand loyalty konsumen Honda Jazz dengan kepuasan konsumen sebagai variabel intervening di Surabaya
Hubungan gaya hidup dan motivasi terhadap keputusan pengunjung bar dan kafe Hotel Satelit di Surabaya
Pengaruh customer satisfaction terhadap willingness to pay pada konsumen Garuda Indonesia
Pengaruh retail mix terhadap kepuasan pelanggan di Toko Musik Melodia Surabaya
Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
Analisa perbedaan harapan dan persepsi konsumen terhadap kualitas pelayanan Restoran Tungku Rempah, Surabaya
Pengaruh brand congruity terhadap willingness to pay premium melalui brand love pada luxurious fashion brands di Indonesia
Analisa customer relationship management pada PT. Asuransi Jiwa Sequis Life di surabaya: studi kasus di kantor cabang Wisma Dharmala