Pengaruh layanan antar (delivery service) terhadap loyalitas konsumen mcdonald's di Surabaya (studi kasus mahasiswa manajemen perhotelan Universitas Kristen Petra)

Author

• Olyvia

Additional Author(s)

• Kristanto, Yohanes Adisarta

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01010373/HTL/2008

Subject(s)

• CONSUMER SATISFACTION
• CONSUMER LOYALITY
• CONSUMER BEHAVIOR

Notes

• Appendix: p. 60-70

Bibliography: p. 58-59

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 70 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00432/08	(T) - 658.8343 Oly p	Library - 8th Floor	Unavailable : Removed