Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Stock accuracy improvement from making to enamel selection department at PT Doulton
Author
Susanto, Melisa
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
English
ISBN
-
Series
Tugas Akhir No.01041215/IND/2007
Subject(s)
CONSUMER SATISFACTION
TOTAL QUALITY MANAGEMENT
Notes
Appendix: p. 101 - 175
Bibliography: p. 100
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 175 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02989/07
(T) - 658.8343 Sus S
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Managing for total quality
Quality management demystified
Analisa persepsi karyawan tentang pengaruh intellectual capital terhadap customer satisfaction dan financial performance (studi kasus pada sektor perhotelan dan restaurant di Surabaya)
Total quality management
Pengaruh kualitas pelayanan dan kepuasan pelanggan terhadap loyalitas pelanggan di save your sneakers Surabaya
Analisis pengaruh kualitas pelayanan terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening di Toko Kalimas
Analisa brand loyalty konsumen tas tangan/handbag merek Louis Vuiton di Surabaya
TQM and ISO 9000 for architects and designers