Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer satisfaction : how to maximize, measure, and market your company's "Ultimate Product"

Author
  • Hanan, Mack
Additional Author(s)
  • Karp, Peter
Publisher
New York: 1989
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 193 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04950/93658.812 Han C-Available

Similar Collection

by author or subject
Consultative selling
Peranan marketing public relations trac (astra renta car) PT. Serasi Autoraya dalam upaya mewujudkan customer satisfaction
Pengaruh atribut produk, harga, promosi dan saluran distribusi terhadap pengambilan keputusan pembelian konsumen tentang produk honda vario di PT. THM Surabaya
Analisa pasar dan upaya peningkatan kualitas layanan internet banking di bank "X"
Analisa pengaruh kualitas jasa terhadap kepuasan dan kepercayaan pelanggan pada PT. Murni Tour & Travel Surabaya
Analisis pengaruh experiential marketing dan customer satisfaction terhadap customer loyalty Comedy Kopi di Surabaya
Satisfaction
Analisa pengaruh retail mix terhadap customer satisfaction di UD. Anugerah Indah