Pengaruh complaint handling terhadap kepercayaan dan loyalitas melalui kepuasan konsumen Am Hans Design Interior

Author

• Hartono, Tonny

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020407/MAN/2013

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix: p. 65 - 88

. Bibliography: p. 62 - 64.

Abstract

-

Physical Dimension

Number of Page(s)

xi, 88 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00005/14	(T) 658.8343 Har P	Library - 8th Floor	Unavailable : Removed