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Satisfaction : Bagaimana setiap perusahaan hebat mendengarkan suara konsumennya
Author
Denove, Chris
Additional Author(s)
Ponziani, Riga
Power IV, James D.
Publisher
Jakarta: PT Elex Media Komputindo, 2007
Language
Indonesian
ISBN
9789792706253
Series
-
Subject(s)
CUSTOMER SERVICES
CONSUMER SATISFACTION
CUSTOMER RELATIONS
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxiv, 327 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02128/09
658.812 Den S
Library - 7th Floor
Available
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