Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Satisfaction : how every great company listens to the voice of the customer
Author
Denove, Chris
Additional Author(s)
Power IV, James D.
Publisher
New York: Penguin Group Inc., 2006
Language
English
ISBN
1591841097
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
CONSUMER SATISFACTION
Notes
Index: p. 259 - 266
Abstract
-
Physical Dimension
Number of Page(s)
xxi, 266 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03230/06
- 658.812 Den S
Library - 7th Floor
Available
Similar Collection
by author or subject
Satisfaction
Pengaruh relationship marketing terhadap brand loyalty zinc oxide pada PT Multi Citra Chemindo
Service first
Quality
Analisa kepuasan konsumen di sekolah musik
Upaya peningkatan delivery performance sebuah studi kasus di PT. Alam Dian Raya
Analisis kepuasan konsumen terminal petikemas Surabaya
Analisis pengaruh kepuasan pelanggan ditinjau dari factor related to product service, purchase terhadap loyalitas pelangggan PT Bogasari