Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Mengukur kinerja manajerial the X cafe dan cafe Dome di plaza Tunjungan Surabaya melalui Serv*or

Author
  • Cayadi, Fandy
Additional Author(s)
  • Daulay, Hery Santoso
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02012078/MAN/2006
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-PREFERENCES
Notes
  • Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
x, 81 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04286/06(T) - 658.8343 Cay M-Unavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh kepuasan pelanggan terhadap loyalitas merek produk minuman ringan Coca-Cola di kalangan pengunjung restoran non fast food di Surabaya
Quality
The Influence of the appliance of business communication towards customer satisfaction in Dynasty Restaurant Amsterdam, The Netherlands
Perbedaan minat berwirausaha antara mahasiswa fakultas teknologi industri dan fakultas ekonomi di Universitas Kristen Petra (angkatan 2000)
Pengaruh kompetensi, informasi, karyawan dan bukti fisik terhadap kepuasan dan loyalitas konsumen pada Zangrandi di Surabaya
Analisa pengaruh perceived quality of product, perceived service, perceived value, dan customer expectation terhadap kepuasan konsumen lem pvc di Surabaya
Pengaruh logistic service quality terhadap kepuasan dan loyalitas konsumen Kentucky Fried Chicken di Surabaya
Faktor-faktor yang mempengaruhi dan cara meningkatkan kepuasan pelanggan