Analisis service quality, customer satisfaction dan customer loyalty pada pelanggan Cafe Drago di Surabaya

Author

• Lumanto, Janice Myra

Additional Author(s)

• Gunawan, Juliana

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010108/MAN/2010

Subject(s)

• CONSUMER SATISFACTION
• RESTAURANTS MANAGEMENT

Notes

• Appendix : p. 58 - 100

Bibliography : p. 56 - 57

Abstract

-

Physical Dimension

Number of Page(s)

xxiv, 100 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04109/10	(T) 647.95068843 Lum A	-	Unavailable : Removed