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Analisa pengaruh product quality, service quality dan price terhadap behavioral intention dengan customer satisfaction sebagai variabel intervening (studi kasus pada mozart furniture and interior design di Suarabaya)

Author
  • Rantetampang, Wandy Roy
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Tesis No. 03020048/MM/2014
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
  • QUALITY OF PRODUCTS
  • QUALITY OF SERVICE
Notes
  • Appendix: p. 86 - 121
. Bibliography: p. 82 - 85.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 121 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02699/14(T2) MM 0048-Unavailable : Removed

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