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Pengaruh e-service quality terhadap e-loyalty pelanggan Go-jek melalui e-satisfaction pada kategori Go-ride
Author
Melinda
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011270/MAN/2017
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
QUALITY OF SERVICE
CUSTOMER LOYALTY
Notes
Appendix: p. 50-73
. Bibliography: p. 47-49 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 73 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01643/17
(T) MAN 31-1270
Library - 8th Floor
Available
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