Pengaruh e-service quality terhadap e-loyalty pelanggan Go-jek melalui e-satisfaction pada kategori Go-ride

Author

• Melinda

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 31011270/MAN/2017

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• CUSTOMER LOYALTY

Notes

• Appendix: p. 50-73

. Bibliography: p. 47-49 .

Abstract

-

Physical Dimension

Number of Page(s)

xi, 73 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01643/17	(T) MAN 31-1270	Library - 8th Floor	Available