Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh manfaat customer relationship management dan customer satisfaction terhadap customer loyalty pelanggan matahari department store

Author
  • Ham, Meyske
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020547/MAN/2016
Subject(s)
  • MARKETING-MANAGEMENT
  • CUSTOMER RELATIONS-MANAGEMENT
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION
  • MARKETING RESEARCH
Notes
  • Appendix: p. 84-103
. Bibliography: p. 79-83.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 103 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03366/16(T) MAN 36-0547Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh perceived quality dan push strategy terhadap recommendation minyak gosok Sanhong cap Pida
Analisa efektivitas strategi perluasan merek pada xo group restaurant Surabaya diukur dengan pendekatan ekuitas merek
Analisa pengaruh citra perusahaan terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara di Restoran Boncafe Surabaya
Faktor-faktor yang membentuk loyalitas pelanggan dalam menggunakan tours dan travel X sebagai agen perjalanan
Instructor's manual to accompany marketing research
Research in times of crisis
Manajemen pemasaran jasa
Pengaruh retail mix terhadap customer loyalty melalui customer satisfaction pelanggan Bistro VII Citraland