Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh manfaat customer relationship management dan customer satisfaction terhadap customer loyalty pelanggan matahari department store
Author
Ham, Meyske
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020547/MAN/2016
Subject(s)
MARKETING-MANAGEMENT
CUSTOMER RELATIONS-MANAGEMENT
CUSTOMER LOYALTY
CONSUMER SATISFACTION
MARKETING RESEARCH
Notes
Appendix: p. 84-103
. Bibliography: p. 79-83.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 103 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03366/16
(T) MAN 36-0547
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh service quality, price, dan customer relationship terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening di Rumah Makan Taman Handayani Surabaya
Analisa experiential marketing terhadap loyalitas konsumen dengan variabel perantara di Ciputra Waterpark Surabaya
Analyzing the influence of store atmosphere to customer satisfaction at lotus sakura restaurant, Heerenveen Nederland
Analisa pengaruh slogan "100% Pure New Zealand", tourist expectations, dan destination image pada negara New Zealand
Pengaruh kualitas layanan Maskapai Penerbangan Lion Air terhadap loyalitas pelanggan
Analisa pengaruh kualitas layanan terhadap kepuasan konsumen di bioskop XXI Tunjungan Plaza Surabaya
Pengaruh service quality terhadap kepuasan pelanggan CV. Gading Mas Surya
Pengaruh kualitas layanan self-service terhadap kepuasan konsumen di Restoran Genki Sushi Surabaya