Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh dimensi kualitas layanan terhadap loyalitas pelanggan di Auto Bridal Surabaya
Author
Marcell
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011328/MAN/2017
Subject(s)
MARKETING-MANAGEMENT
CUSTOMER LOYALTY
QUALITY OF SERVICE
Notes
Appendix: p. 52-76
. Bibliography: p. 49-51 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 76 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00040/18
(T) MAN 1328
Library - 8th Floor
Available
Similar Collection
by author or subject
Studi deskriptif mengenai kesiapan mahasiswa UK Petra dalam mengkonsumsi plant-based diet
Manajemen pemasaran jasa
Analisis website quality terhadap satisfaction, trust dan loyalty pada pelanggan online shop
Analisis bauran pemasaran yang mempengaruhi keputusan pembelian konsumen di Just Coffee Specialty Surabaya
Analisa pengaruh bauran pemasaran De Boliva signature terhadap minat beli ulang konsumen
Pengaruh brand image, service quality dan brand trust terhadap keputusan orang tua dalam memilih sekolah XYZ
Analisa pengaruh customer experience terhadap customer loyalty dimoderasi oleh media social pada De Mandailing Cafe Surabaya
Pengaruh service quality terhadap customer satisfaction di Coffee Bean Galaxy Mall Surabaya