Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kepuasan konsumen membeli barang online di forum jual beli pada situs www.kaskus.us
Author
Yosoyuwono, Jandhi
Additional Author(s)
Mitasari, Lia
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010106/MAN/2011
Subject(s)
CONSUMER SATISFACTION
TOURIST TRADE-RESEARCH
ONLINE SHOPPING
Notes
Appendix: p. 42 - 58
Bibliography: p. 41
Abstract
-
Physical Dimension
Number of Page(s)
xii, 58 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03327/11
(T) 338.4791 Yos A
-
Unavailable : Removed
Similar Collection
by author or subject
Kepuasan konsumen atas kualitas pelayanan Education First Language Travel di Surabaya
Formulasi strategi layanan jasa Shinjuku salon
Analisa pegaruh brand, packaging dan labeling terhadap keputusan pembelian produk 'Igor's Pastry' Surabaya
Pengaruh e-service quality terhadap e-satisfaction pada pengguna di situs Tokopedia
Pengaruh store atmosphere terhadap dining satisfaction behavioral intention pada TDI Cafe & Rooftop Gorontalo
Analisa pengaruh self image congruity, retail service quality, dan customer perceived service quality terhadap repurchase intention dengan customer satisfaction sebagai variabel intervening di Broadway Barbershop Surabaya
Mengevaluasi dan mengukur jasa terhadap kepuasan konsumen dan penanganan pengaduan di era globalisasi
Service first