Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa kepuasan dan loyalitas konsumen restoran pizza hut di Surabaya

Author
  • Susanto, Stefanus Femmy
Additional Author(s)
  • Kusumawati, Endah
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010141/PMR/2008
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 66 - 116
Bibliography: p. 64 - 65
Abstract
-
Physical Dimension
Number of Page(s)
xii, 116 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04585/08(T) - 658.8343 Sua ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh e-service quality terhadap loyalitas pelanggan melalui kepuasan pelanggan pada aplikasi transportasi online Grab
Analisa pasar dan upaya peningkatan kualitas layanan internet banking di bank "X"
'Analisis complaint handling dan dampaknya terhadap pelayanan pelanggan Bogasari'
Pengaruh service attributes terhadap overall satisfaction dan membership renewal intention member Knockout Boxing Camp Surabaya
Analisis kepuasan business travelers terhadap kualitas layanan hotel bintang empat di Surabaya
Analisa pengaruh store image terhadap loyalitas pelanggan restoran KLM Mojokerto
Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction sebagai variabel intervening
Analisa faktor-faktor kepuasan pengunjung Pusat Perbelanjaan Beteng Plaza di Kota Solo terhadap fasilitas-fasilitas yang diberikan oleh developer